FAQs
Who makes these products?
Everything in this store is illustrated, handcrafted, and assembled by Jennifer, the owner of Art By Shennifr in her studio.
Shipping
All orders are hand packed by Jennifer with a personal touch to make your art opening experience special. Please allow up to 5 business days to prepare to ship.
✦ DOMESTIC
Please see my Shipping Policy for full details on what to expect, and email us if you have any questions.
✦ INTERNATIONAL
At this time, all international orders will need to be placed on my Etsy Shop
When will my package arrive?
Packages usually take a maximum of 1-2 weeks from the time of purchase to arrive. I am working on all orders promptly therefore the arrival of your package may come quicker. Prints are shipped with USPS First Class Mail or Ground Advantage, which according to USPS.com can take approximately 2-5 business days.Thank you in advance for your patience.
How are the prints packaged?
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All prints will be placed into a protective plastic sleeve and shipped in a rigid mailer.
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Stickers and mini prints will be shipped in a small envelope or mailer.
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Orders that contain several items/bulkier items will be packaged according to size and weight.
Please read the description of every product for information about their details.
Stickers are printed on high quality vinyl with a UV resistant glossy laminate. They are great for any surface! Sketchbooks, cars, bottles, bikes, electronics, you name it.
Do the prints have a margin/border?
The margin/border will vary depending on the original aspect ratio of the artwork. Prints will either have no border, 0.25 inch, 0.5 inch or 1 inch borders. Check the description of each product for more info.
What is the return/refund policy?
Please note that Jennifer is unable to accept returns at this time, but if there are any issues with your order, if your package arrives damaged during shipment, please take a photo of the damaged package and art and contact us as soon as possible. Please include your order number and a short explanation. We then will discuss alternatives. Satisfaction is guaranteed. See the full policy here. Thank you!
Contact email: artbyshennifr@gmail.com